At Masterkit Auto Enterprise Limited, we strive to ensure customer satisfaction with every purchase. To facilitate this, we have established the following refund policy:
Standard Refund Terms:
Liquids and Electrical Items: These items are deemed non-refundable due to their nature.
All Other Products: Customers may request a refund within 72 hours from the date of the transaction. Please note that a restocking fee will be charged for each returned item.
Definition of “Date of the Transaction”:
For the purposes of this Refund Policy, the “date of the transaction” refers to the date of purchase of any product, as outlined in the terms and conditions of the applicable product or service agreement.
Refund Period:
While customers have the option to return a product at any time, a refund will only be issued if the request is made within the specified refund time frame for the applicable product, if available.
No Refund After Account Closure:
It is important to note that if you are eligible for a refund, you must request it prior to the closure of your account with us. Once your account is closed, you will no longer be eligible for a refund, unless otherwise permitted under this Refund Policy.
This policy is designed to ensure clarity and transparency regarding the conditions under which refunds can be requested and processed. Should you have any questions or require further clarification, please do not hesitate to contact us.
